Our goal is always your 100% satisfaction with our products and services.
We welcome your feedback so we can improve our products, perfect our delivery systems and correct any problems with the items we create and ship. Please send all feedback good or bad to Customer Service .... and let us make you a delighted VOE customer.
Returns and Refunds
Voice Over Essentials wants you to be a satisfied customer and you can return any item we stock and ship for a full refund within 30 days of purchase. The item must be returned in it's original packaging and in ready-to-be sold condition. Unused items returned after 30 days from the date of purchase up to 60 days from the date of purchase are subject to a 20% restocking fee which will be deducted from your refund. No refunds after 60 days from the date of purchase.
E-mail firstname.lastname@example.org for a Return Merchandise Authorization (RMA) number and the address to send the merchandise to. Mark the RMA clearly on the outside of your package and return within 15 days shipped prepaid (we will not accept C.O.D.) shipping costs are non-refundable. We recommend insuring & tracking the package. Once items are received and processed the refund will be deposited back in your credit card account and Amazon.com will send you confirmation of the refund via e-mail.